Cookie policy
This website (www.biopensareacademy.com) uses cookies and similar technologies in order to distinguish you from other users. By using cookies, we are able to provide you with a better, more personalized experience and to improve our Website by better understanding how you use it.
Please read this Cookie Policy carefully and ensure that you understand it. Your acceptance of our Cookie Policy is deemed to occur when you click the “Accept” button on our cookie banner or when you select your preferred cookie settings in our Cookie Manager and click “Continue.”
If you do not agree to our Cookie Policy, you should disable cookies in your browser or stop using our Website immediately.
1. Definitions and Interpretation
In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings:
“Cookie”: means a small text file placed on your computer, mobile device, or browser by our Website when you visit certain parts of the Website and/or when you use certain features of the Website. Cookies generally allow a website to recognize a user’s device and store some information about user preferences or past actions.
“Cookie Law”: means applicable data protection and electronic communications laws, including (i) the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003, (ii) EU Regulation 2016/679 General Data Protection Regulation (“GDPR”), and (iii) the California Consumer Privacy Act 2018 as amended by the California Privacy Rights Act 2020 (“CCPA/CPRA”), as well as any other applicable local privacy laws.
“Personal Data”: means any information relating to an identifiable individual who can be directly or indirectly identified from that information, as defined under GDPR, CCPA/CPRA, and other applicable data protection laws.
We/Us/Our: means “Our Website/School/Company”, the brand owned and operated by Company name or Person.
2. Information About Us
3. Ownership and Contact Details
Our Website is owned and operated by Biopensare Academy, operated under Biopensare Corp.
📧 Email: admin@biopensareacademy.com
3. How Does Our Site Use Cookies?
3.1 Our Website may place and access certain first-party cookies on your computer or device. First-party cookies are placed directly by us and are used only by us. We use these cookies to operate, facilitate, and improve your experience on our Website and Services. We have carefully selected these cookies and have taken steps to ensure that your privacy and personal data are protected and respected at all times.
3.2 By using our Website, you may also receive certain third-party cookies on your computer or device. Third-party cookies are placed by websites, services, or providers other than us, and may be used for analytics, performance tracking, or marketing purposes. For more details, please refer to Section 4 below.
3.3 All cookies used by and on our Website are used in accordance with current Cookie Law. Depending on how you interact with our Website, we may use one or more of the following categories of cookies: Strictly Necessary Cookies – essential for the operation of the Website. Functionality Cookies – to remember your choices and personalize your experience. Analytics Cookies – to help us understand how visitors use our Website and improve performance. Targeting/Advertising Cookies – to deliver relevant content and measure the effectiveness of marketing campaigns.
3.2 By using our Website, you may also receive certain third-party cookies on your computer or device. Third-party cookies are placed by websites, services, or providers other than us, and may be used for analytics, performance tracking, or marketing purposes. For more details, please refer to Section 4 below.
3.3 All cookies used by and on our Website are used in accordance with current Cookie Law. Depending on how you interact with our Website, we may use one or more of the following categories of cookies: Strictly Necessary Cookies – essential for the operation of the Website. Functionality Cookies – to remember your choices and personalize your experience. Analytics Cookies – to help us understand how visitors use our Website and improve performance. Targeting/Advertising Cookies – to deliver relevant content and measure the effectiveness of marketing campaigns.
3.3.1 Strictly Necessary Cookies
These cookies are essential for the operation of our Website. Without them, we cannot provide the core functionality you need to use our services. For example, essential cookies remember your login credentials as you navigate through the academy, support account authentication, and enable secure payment transactions.
3.3.2 Functionality Cookies These cookies allow the Website to remember the choices you make, such as your username, login details, language preferences, and any customizations made during your visit. They are required to provide enhanced and more personalized features for individual users.
3.3.3 Analytics Cookies Analytics cookies help us understand how visitors use our Website, including how effectively users navigate, what content is most engaging, and which features are used most often. This information enables us to improve our Website and enhance your overall learning experience.
3.3.4 Marketing/Targeting Cookies These cookies record your visits to our Website, the pages you view, and the links you click. This information helps us and our partners deliver more relevant advertising and measure the effectiveness of campaigns. Some data collected through targeting cookies may be shared with trusted third-party advertisers or platforms.
3.3.5 Third-Party Cookies Third-party cookies are set by providers other than Biopensare Academy. For example, we may use third-party analytics providers (such as Google Analytics) or integrated payment processors (such as Stripe or PayPal) that set their own cookies to perform their services. These cookies operate in a similar way to the analytics or targeting cookies described above. 3.3.6 Persistent Cookies Persistent cookies remain on your device for a set period of time and are activated each time you visit our Website. They are often used for functions such as remembering login preferences and ensuring consistency between visits.
3.3.7 Session Cookies Session cookies are temporary and only exist from the time you visit our Website until you close your browser. Once you close your browser, all session cookies are automatically deleted.
3.3.2 Functionality Cookies These cookies allow the Website to remember the choices you make, such as your username, login details, language preferences, and any customizations made during your visit. They are required to provide enhanced and more personalized features for individual users.
3.3.3 Analytics Cookies Analytics cookies help us understand how visitors use our Website, including how effectively users navigate, what content is most engaging, and which features are used most often. This information enables us to improve our Website and enhance your overall learning experience.
3.3.4 Marketing/Targeting Cookies These cookies record your visits to our Website, the pages you view, and the links you click. This information helps us and our partners deliver more relevant advertising and measure the effectiveness of campaigns. Some data collected through targeting cookies may be shared with trusted third-party advertisers or platforms.
3.3.5 Third-Party Cookies Third-party cookies are set by providers other than Biopensare Academy. For example, we may use third-party analytics providers (such as Google Analytics) or integrated payment processors (such as Stripe or PayPal) that set their own cookies to perform their services. These cookies operate in a similar way to the analytics or targeting cookies described above. 3.3.6 Persistent Cookies Persistent cookies remain on your device for a set period of time and are activated each time you visit our Website. They are often used for functions such as remembering login preferences and ensuring consistency between visits.
3.3.7 Session Cookies Session cookies are temporary and only exist from the time you visit our Website until you close your browser. Once you close your browser, all session cookies are automatically deleted.
3.4 Cookies used on our Website are not permanent and will expire after a defined period of time, as indicated in the cookie table below.
3.5 For more details about the personal data we collect and use, the security measures we have in place to protect your information, your legal rights, and our legal obligations, please refer to our Privacy Policy.
3.6 For specific details of the cookies we use — including their purpose, type, and duration — please refer to the cookie table below.
3.5 For more details about the personal data we collect and use, the security measures we have in place to protect your information, your legal rights, and our legal obligations, please refer to our Privacy Policy.
3.6 For specific details of the cookies we use — including their purpose, type, and duration — please refer to the cookie table below.
4. What Cookies Does Our Site Use?
- 4.1 The following first-party Cookies may be placed on your computer or device:
| Name of Cookie | Purpose | Strictly Necessary | Expires |
| XSRF-TOKEN | Preserves User Login information and states | Yes | When you close your browser |
| DPSettings | Preserves the user's Cookie policy preferences | Yes | 12 days |
| slim_session | Preserves User Login information and states | Yes | 2.5 days |
| affiliate | Tracks purchases made through affiliate links to ensure proper credit is given to the affiliate partner. | No | Depends on your affiliate cookie settings |
- 4.2 The following strictly necessary third-party Cookies may be placed on your computer or device (remove stripe cookies from the list if you don’t use stripe):
| Name of Cookie | Provider | Purpose | Expires |
| __stripe_sid | checkout.stripe.com | Used to process payments on our Website. | 30 minutes |
| __stripe_mid | checkout.stripe.com | Used to distinguish users. | 1 year |
| cid | checkout.stripe.com | Used to process payments for our website. | 3 months |
- 4.3 Our Site uses the following functional Cookies (remove cookies not exploited in your school):
Olark
| Name of Cookie | Provider | Purpose | Expires |
| hblid | olark.com | a visitor identifier that we use only on your site to remember this visitor between visits | 2 years |
| wcsid | olark.com | a session identifier that we use only on your site to keep track of a single chat session | When you close your browser |
| olfsk | olark.com | storage identifier that we use to maintain chat state across pages (e.g. message history) | 2 years |
| _okbk | olark.com | extra state information (e.g. chat box being open/closed) | When you close your browser |
| _ok | olark.com | most recent Olark site ID (security measure) | When you close your browser |
| _oklv | olark.com | the Olark loader version (for improved caching) | When you close your browser |
| _okla | olark.com | used for caching purposes (loaded from CDN vs. loaded from our infrastructure) | When you close your browser |
| _okgid | olark.com | used for caching by setting a hash for assets to determine if they have changed and if they need to be refreshed | When you close your browser |
| _okac | olark.com | used for caching by setting a hash for assets to determine if they have changed and if they need to be refreshed | When you close your browser |
| _okdetect | olark.com | Used for detecting when storage contexts have changed due to things like ssl or host transitions (helps maintain your chat across pages). | When you close your browser |
| _okck | olark.com | Used to test whether the visitor's browser allows cookies to be stored. | When you close your browser |
TawkTo
| Name of Cookie | Provider | Purpose | Expires |
| tawk_uuid_ | tawk.to | Used as an HTTP cookie to identify unique visitors. | Session |
| twk_idm_key | tawk.to | Visitor connection management | Session |
| twk_token_ | tawk.to | HTML local storage | |
| tawk_uuid_propertyId | tawk.to | Visitor tracking | 6 months |
| tawkUUID (deprecated) | tawk.to | Visitor tracking | 6 months |
| __tawkuuid (deprecated) | tawk.to | Visitor tracking | 6 months |
| ss (deprecated) | tawk.to | Visitor session management | Session |
| TawkConnectionTime | tawk.to | Manages visitor connection | Session |
| Tawk_xxxxxxx (deprecated) | tawk.to | Visitor preference | 6 months |
Freshchat
| Name of Cookie | Provider | Purpose | Expires |
| pubsub_cookie | Freshchat | This cookie is used for the freshchat service | When you close your browser |
| hop- | Freshchat | This cookie is used for the freshchat service | When you close your browser |
| Freshchat | This cookie is used for the freshchat service | When you close your browser | |
| _ | Freshchat | This cookie is used for the freshchat service | 1 year |
| pnctest | Freshchat | This cookie is used for the freshchat service | 1 year |
Zendesk Web Widget
| Name of Cookie | Provider | Purpose | Expires |
| ZD-zE_oauth | www.biopensareacademy.com | Stores the authentication token once the user has been authenticated. | 2 hours |
| ZD-currentTime | www.biopensareacademy.com | Sets the time when page loads. | Forever |
| ZD-settings | www.biopensareacademy.com | Stores a hash of settings so that we don't keep sending blips after the initial one | Forever |
| ZD-suid | www.biopensareacademy.com | Session id for pathfinder. | 20 minutes |
| ZD-buid | www.biopensareacademy.com | Collects Machine ID. | Forever |
| _answer_bot_service_session | www.biopensareacademy.com | Used to uniquely identify a user session when using Answer Bot Article Recommendations. | When you close your browser |
Intercom
| Name of Cookie | Provider | Purpose | Expires |
| intercom-id-[app_id] | www.biopensareacademy.com | Anonymous visitor identifier cookie. As people visit your site they get this cookie. | 9 months |
| intercom-session-[app_id] | www.biopensareacademy.com | Identifier for each unique browser session. This session cookie is refreshed on each successful logged-in ping, extending it one week from that moment. The user can access their conversations and have data communicated on logged-out pages for 1 week, as long as the session isn’t intentionally terminated with Intercom('shutdown');, which usually happens on logout. |
1 week |
| intercom-device-id-[app_id] | www.biopensareacademy.com | Identifier for each unique device that interacts with the Messenger. It is refreshed on each successful ping, extending it another 9 months. We use this cookie to determine the unique devices interacting with the Intercom Messenger to prevent abuse. |
9 months |
Optinmonster
| Name of Cookie | Provider | Purpose | Expires |
| _omappvp | www.biopensareacademy.com | Anonymous visitor identifier cookie. As people visit your site they get this cookie. | 400 days |
| _omappvs | www.biopensareacademy.com | Identifier for each unique browser session. | 20 minutes |
- 4.4 Our Site uses analytics services provided by your analytics services, if any. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how Our Site is used. This, in turn, enables us to improve Our Site and the products and services offered through them.
- 4.5 The analytics services used by Our Site use Cookies to gather the required information. You do not have to allow us to use these Cookies, however, whilst our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable us to continually improve Our Site, making it a better and more useful experience for you.
- 4.6 The analytics services used by Our Site uses the following Cookies (remove cookies not exploited in your school):
Google Analytics
| Name of Cookie | Provider | Purpose | Expires |
| _ga | Google Analytics | Google Analytics: Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 2 years |
| _gat | Google Analytics | Google Analytics: Used by Google Analytics to throttle the request rate. | When you close your browser |
| _gid | Google Analytics | Google Analytics: Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | When you close your browser |
| _ga_container-id | Google Analytics | Used to persist session state. | 2 years |
Mixpanel
| Name of Cookie | Provider | Purpose | Expires |
| mp_#_mixpanel | Mixpanel | MixPanel: Cookie used by MixPanel for analytics purposes | 1 year |
BDOW
| Name of Cookie | Provider | Purpose | Expires |
| __smToken | BDOW | The __smToken is set once you login to Sumo and is checked to verify whether you are logged into Sumo or not | 1 year |
| __smSmartbarShown | BDWO | cookie is set when the Smart Bars are shown on your website | 1 year |
| __smVID | BDWO | Used to display relevant advertising | 1 month |
| __smSessionId | BDWO | Used by Sumo to establish a cookie on a users computer to begin a session to enable Sumo products | When you close your browser |
| __smListBuilderShown | BDWO | cookie is set when the List Builder is shown on your website | 1 year |
| __smScrollBoxShown | BDWO | cookie is set when the Scroll box is shown on your website | 1 year |
| __smWelcomeMatShown | BDWO | Cookie is set when the Welcome mat is shown on your website | 1 year |
| __smListBuilderOptOut | BDWO | Is set when a visitor clicks an "Opt-Out" button on the List Builder | 1 year |
| __smSmartBarOptOut | BDWO | Is set when a visitor clicks an "Opt-Out" button on Smart bars | 1 year |
| __smScrollBoxOptOut | BDWO | Is set when a visitor clicks an "Opt-Out" button on Scroll box | 1 year |
| __smWelcomeMatOptOut | BDWO | Is set when a visitor clicks an "Opt-Out" button on welcome mat | 1 year |
| __smSubscribed | BDWO | Is set when a visitor subscribes via any of the List Builder, Welcome Mat, Scroll Box or Smart Bars they are shown on your website | 1 year |
Hotjarcl
| Name of Cookie | Provider | Purpose | Expires |
| _hjSessionUser_ | Hotjarcl | Anonymous visitor identifier cookie. | 1 year |
| _hjSession_ | Hotjarcl | Identifier for each unique browser session. | 1 hour |
Fullstory
| Name of Cookie | Provider | Purpose | Expires |
| fs_lua | Hotjarcl | Identifier for each unique browser session. | 30 minutes |
| fs_uid | Hotjarcl | Anonymous visitor identifier cookie. | 1 year |
Mouseflow
| Name of Cookie | Provider | Purpose | Expires |
| mf_ | Mouseflow | Anonymous visitor identifier cookie. | When you close your browser |
| mf_user | Mouseflow | Identifier for each unique browser session. | 90 days |
Fullsession
| Name of Cookie | Provider | Purpose | Expires |
| FUS_COOKIE_data | Fullsession | Cookie used by Fullsession for analytics purposes. | 30 minutes |
Targeting or marketing cookies are typically used to track visitors across websites. They may be set by advertising partners to build a profile of your interests and deliver more relevant adverts on other sites. These cookies do not usually store personal information directly, but instead rely on uniquely identifying your browser and device.
👉 Current use: Biopensare Academy does not currently deploy third-party advertising or retargeting cookies. Our cookies are limited to essential functionality (e.g., Stripe for payments, Cloudflare for security, Vimeo for videos, and Tawk.to for live chat) and basic analytics.
👉 Future use: We plan to integrate Google Analytics to better understand how learners use our Website and improve user experience. This may involve cookies such as _ga or _gid, which help measure visits, page views, and user engagement. If, in the future, we expand to include advertising or retargeting cookies (e.g., Google Ads remarketing), this Cookie Policy will be updated accordingly, and you will be asked to provide consent through our cookie banner.
Facebook
| Name of Cookie | Provider | Purpose | Expires |
| _fbp | Facebook.com | Identifies browsers for advertising and site analytics services | 90 days |
| fr | facebook.com | Delivers advertisement products such as real-time bidding from third-party advertisers | 90 days |
| datr | facebook.com | Identifies the web browser used to connect to Facebook; enhances security and site integrity | 2 years |
| c_user | facebook.com | Contains the user ID of the currently logged-in user | 1 year< |
| xs | facebook.com | Contains session number and secret number for security | Varies, tied to session |
| sb | facebook.com | Helps improve friend suggestions | 2 years |
| oo | facebook.com | Opt-out of Facebook showing ads based on activity on third-party websites | 5 years |
| presence | facebook.com | Contains user's chat state (e.g., which chat tabs are open) | End of session |
Hubspot
| Name of Cookie | Provider | Purpose | Expires |
| __hstc | Hubspot | The main cookie for tracking visitors. It contains the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). | 6 months |
| hubspotutk | Hubspot | This cookie is used for to keep track of a visitor's identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts. | 6 months |
| __hssc | Hubspot | This cookie keeps track of sessions. This is used to determine if we should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp. | 30 min |
| __hssrc | Hubspot | Whenever HubSpot changes the session cookie, this cookie is also set. We set it to 1 and use it to determine if the visitor has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session. | session |
| messagesUtk | Hubspot | This cookie is used to recognize visitors who chat with you via the messages tool. If the visitor leaves your site before they're added as a contact, they will have this cookie associated with their browser. If you have a history of chatting with a visitor and they return to your site later in the same cookied browser, the messages tool will load your conversation history with that visitor. | 6 months |
Refersion
| Name of Cookie | Provider | Purpose | Expires |
| ci_session | refersion.com | Preserves users states across page requests. | When you close your browser |
| refersion_csrf_code | refersion.com | Sets csrf token to prevent cross site request forgery. | When you close your browser |
| __cfduid | refersion.com | Used by the content network, Cloudflare, to identify trusted web traffic. | 1 year |
Google AdWords
| Name of Cookie | Provider | Purpose | Expires |
| ads/ga-audiences | Google AdWords | Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites. | When you close your browser |
Fomo
| Name of Cookie | Provider | Purpose | Expires |
| Fomo.hstry-count-since-first-event- | Fomo | Used by Fomo for showing user notifications. | Persistent |
| Fomo.hstry-first-timestamp- | Fomo | Used by Fomo for showing user notifications | Persistent |
| Fomo.snv- | Fomo | Used by Fomo for showing user notifications | Persistent |
5. Consent and Control
5.1 Before cookies are placed on your computer or device, you will be shown a cookie banner requesting your consent. By giving your consent to the placing of cookies, you enable us to provide you with the best possible user experience and services. You may, if you wish, deny consent to the placing of cookies (except for those that are strictly necessary). Please note that some features of our Website may not function properly if you choose to disable certain cookies. You will always have the option to allow or deny different categories of cookies through our Cookie Manager.
5.2 In addition to the controls provided on our Website, you can also manage cookies directly within your internet browser. Most browsers allow you to choose whether you wish to disable all cookies or only third-party cookies. By default, most browsers accept cookies, but this can be changed in your settings.
5.3 The links below provide instructions on how to manage cookies in the most commonly used browsers: Google Chrome Mozilla Firefox Apple Safari Microsoft Edge
5.2 In addition to the controls provided on our Website, you can also manage cookies directly within your internet browser. Most browsers allow you to choose whether you wish to disable all cookies or only third-party cookies. By default, most browsers accept cookies, but this can be changed in your settings.
5.3 The links below provide instructions on how to manage cookies in the most commonly used browsers: Google Chrome Mozilla Firefox Apple Safari Microsoft Edge
5.3 The links below provide instructions on how to control cookies in commonly used browsers and devices:
5.3.1 Google Chrome 👉 Manage cookies in Chrome
5.3.2 Microsoft Internet Explorer 👉 Manage cookies in Internet Explorer
5.3.3 Microsoft Edge 👉 Manage cookies in Edge (Please note: for additional support, contact Microsoft Support directly.)
5.3.4 Apple Safari (macOS) 👉 Manage cookies in Safari on Mac
5.3.5 Apple Safari (iOS) 👉 Manage cookies in Safari on iPhone/iPad
5.3.6 Mozilla Firefox 👉 Manage cookies in Firefox
5.3.7 Android Browsers 👉 Please refer to your device manufacturer’s own documentation for managing cookies, as instructions may vary.
5.3.1 Google Chrome 👉 Manage cookies in Chrome
5.3.2 Microsoft Internet Explorer 👉 Manage cookies in Internet Explorer
5.3.3 Microsoft Edge 👉 Manage cookies in Edge (Please note: for additional support, contact Microsoft Support directly.)
5.3.4 Apple Safari (macOS) 👉 Manage cookies in Safari on Mac
5.3.5 Apple Safari (iOS) 👉 Manage cookies in Safari on iPhone/iPad
5.3.6 Mozilla Firefox 👉 Manage cookies in Firefox
5.3.7 Android Browsers 👉 Please refer to your device manufacturer’s own documentation for managing cookies, as instructions may vary.
6. Changes to this Cookie Policy
6.1 We may update or amend this Cookie Policy from time to time to reflect changes in the law, best practices, or our use of cookies. Any such changes will become binding on you on your first use of our Website after the changes have been published. You are therefore encouraged to review this page periodically to stay informed of any updates.
6.2 In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the current and most recent version shall prevail unless expressly stated otherwise.
6.2 In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the current and most recent version shall prevail unless expressly stated otherwise.
7. Further Information
7.1 If you would like to know more about how we use cookies, please contact us at:
📧 admin@biopensareacademy.com
7.2 For more information about privacy, data protection, and our terms and conditions, please also review the following documents:
7.2 For more information about privacy, data protection, and our terms and conditions, please also review the following documents:
- 7.2.1 Privacy Policy
- 7.2.1 Terms & Conditions
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